Last Updated: [26/03/2023]

These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products (collectively referred to as the “Services”) provided by OtoPrep (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

1. Eligibility

To access and use our Services, you must be at least 18 years of age (or the age of majority in your jurisdiction, if different) and have the legal capacity to enter into these Terms. By accessing or using our Services, you represent and warrant that you meet these eligibility requirements.

2. Account Registration and Security

You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account. We are not responsible for any loss or damage arising from your failure to protect your account information.

3. Use of Services and Content

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use, subject to these Terms. You agree not to use our Services for any unlawful purpose or in a way that violates these Terms.

All content and materials provided through our Services, including but not limited to text, images, videos, and software (“Content”), are the property of OtoPrep or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from the Content without our prior written consent.

4. User-Generated Content

You are solely responsible for any content that you submit, post, or share through our Services (“User-Generated Content”). By submitting, posting, or sharing User-Generated Content, you represent and warrant that you have the necessary rights and permissions to do so and that your User-Generated Content does not infringe the rights of any third party.

5. Disclaimer of Warranties and Limitation of Liability

Our Services and Content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that our Services or Content will be error-free, up-to-date, or complete, and we disclaim all liability for any errors or omissions in the Content.

To the fullest extent permitted by law, in no event shall OtoPrep, its affiliates, or their respective officers, directors, employees, or agents be liable for any damages or losses arising from your use of, or inability to use, our Services or Content, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless OtoPrep, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our Services or Content, or your violation of these Terms.

7. Modifications to the Services and Terms

We reserve the right, at our sole discretion, to modify or discontinue, temporarily or permanently, our Services (or any part thereof) at any time, without notice. We may also update these Terms from time to time. If we make material changes to these Terms, we will notify

you by posting the updated Terms on our website and updating the “Last Updated” date at the top of this document. Your continued use of our Services after we make changes is deemed acceptance of those changes.

8. Refund Policy

We offer a full refund on all purchases made on our website within 7 days of the purchase date. If you are not satisfied with our products/services for any reason, please contact us at [email protected] to request a refund.

Refunds will be processed within 28 business days of receiving the refund request. Please note that some financial institutions may take longer to process refunds.

We reserve the right to refuse a refund if we believe that the refund policy is being abused or if the product/service has already been significantly used/been misused or damaged by the customer.

If you have any questions about our refund policy, please contact us at [email protected] for assistance.

   9. Termination

We may terminate or suspend your access to our Services, without notice, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to access and use our Services will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

  10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in the United Arab Emirates to resolve any dispute arising from or relating to these Terms or your use of our Services.

  11. Miscellaneous

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

  12. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us via our contact us page.